Call us today at (812) 337-7637
The Insurance Center Group
PROES Insurance Center (812)-337-7637
Lincoln Hills Insurance center (812) 883-4815
Ellettsville Insurance Center (812) 822-2723
Assist you with the best course of action to facilitate your claim Provide basic explanation of steps to follow Be a source of information & answer questions Become involved to help you better understand systems, processes and/or decisions Advocate for you if you are not satisfied with progress or outcomes We recommend you always file a claim when a 3rd party is involved Having your agent process a claim may not speed up the process. The best and fastest scenario is (generally) to talk directly to claims department and adjuster When there are no injuries, and/or no other party involved, always consider if, after paying the deductible, is it worth submitting the claim. Remember, you can use your own rental reimbursement coverage when your car is undriveable, regardless of who was at fault in an auto accident. Ask your company if they have special deals for auto glass damage claims Be sure police are notified (call 911 regardless of location or situation!) If applicable, attend to and address any related injuries (within your capabilities) Do not move anyone injured (as to not make them worse) Be sure everyone remains in a safe place and position at the scene Do not admit to fault under any circumstances Take pictures of the accident scene as soon as possible (before the vehicles are moved) Do not allow pictures to be taken of your driver's license (for identity theft reasons - other driver only needs your name and contact info) Take pictures of damages (be sure to get picture of other driver's license plate) Provide your insurance information to other driver Record (make notes verbally or on paper) any information you can recall about what happened while fresh in your mind Get contact information for any witness Notify the insurance company as soon as possible Contact proper authorities (police, fire dept., etc.) If applicable, attend to and address any related injuries (within your capabilities) Do not move anyone injured (as to not make them worse) Take any reasonable and necessary measures to protect the property from additional damages (save all receipts of expenses) Take inventory of what was lost Take picutes Do not discard or remove any damaged property Record (make notes verbally or on paper) any information you can recall about what happened Notify the insurance company as soon as possible Contact proper authorities (police, fire dept., ambulance, etc.) Attend to injuries (within your capabilities) Do not move anyone seriously injured (as to not make them worse) Do not admit fault under any circumstances Record (make notes verbally or on paper) any information you can recall about what happened Get contact information for any witnesses Notify the insurance company as soon as possible
